LEGAL
Last Updated April 27, 2026
Hi.
The ground rules.
These are the terms that govern your use of this website and anything I offer through it. By being here, you're agreeing to them.
Please read Section 1 (the disclaimer) first. The rest follows.
Heather Hickson, doing business as Elevate Health + Wellness LLC ("Heather Hickson," "we," "us," or "our"), welcomes you to www.heatherhickson.com and related subdomains (collectively, the "Site"). These Terms of Use ("Terms") govern your access to and use of the Site, our coaching sessions, courses, digital products, free resources, and any other services we offer (collectively, the "Services").
By accessing or using the Site or Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the Site or Services.
THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTIONS 19 AND 20), WHICH AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.
A few things to know before we go further.
I'm an energy reader. A knower. A seer. A channeler. I'm not a doctor, therapist, psychiatrist, counselor, lawyer, or financial advisor.
I don't diagnose. I don't treat. I don't prescribe. I don't replace medical, mental health, legal, or financial care.
What I do: I read what's underneath. I help you remember what you already know. I hold the space open while you walk through.
What you do: keep your professionals. Take care of yourself. Make your own decisions. This work is a complement to your life, not a substitute for anyone qualified to help you in their lane.
If you're in crisis, please call someone qualified. In the US, you can dial or text 988. Outside the US, please contact your local emergency or mental health line. Your therapist. Your doctor. Someone who can actually be there with you in that moment.
Everything on this Site, in our sessions, in our courses, and anywhere we show up is for educational and inspirational purposes. Your results are your own. Your choices are your own. Your life is your own.
We trust you to know the difference.
The Site provides information about, and access to, coaching sessions, courses, digital products, free resources, blog content, and other materials and services offered by Heather Hickson. Some content is publicly available; some is available only to registered users or paid customers.
We may add, modify, suspend, or discontinue any portion of the Site or Services at any time without notice.
The Site and Services are available only to individuals aged 13 years or older. If you are 13 or older but under the age of majority in your jurisdiction (typically 18), you must review these Terms with a parent or legal guardian who agrees to be bound by them on your behalf.
Some Services require you to create an account. When you register, you agree to:
Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Maintain the security of your password and account
Notify us immediately of any unauthorized access or security breach
Accept responsibility for all activity under your account
You may not share your account credentials with others. We reserve the right to suspend or terminate your account if you violate these Terms.
a. Pricing. Prices for paid Services are listed at the time of purchase or as quoted directly to you. We may change pricing at any time, but changes will not affect orders already placed.
b. Payment. By making a purchase, you authorize us (or our third-party payment processor, currently Stripe) to charge the payment method you provide for the full amount due, including any applicable taxes.
c. Accurate Billing Information. You agree to provide current, complete, and accurate billing information and to update this information as needed (for example, if your card expires).
d. Failed Payments. If a payment fails, you agree to pay all amounts owed upon demand, including reasonable costs of collection.
e. Currency. Payments are processed in U.S. Dollars unless otherwise specified. International transaction fees from your bank or card issuer are your responsibility.
a. Digital Products and Courses. All sales of digital products, courses, and downloadable content are final. No refunds will be provided. Because digital content is accessible immediately upon purchase, we are unable to offer refunds.
b. Coaching Sessions (1:1). Coaching sessions, including the Visionary Call and Clarity Call, may be rescheduled with at least twenty-four (24) hours' advance notice. Sessions cancelled or rescheduled with less than 24 hours' notice are forfeited and not refundable.
c. No-Shows. If you fail to attend a scheduled session without prior notice, the session is forfeited and no refund will be issued.
d. Exceptional Circumstances. We reserve the sole discretion to issue refunds or credits in genuinely exceptional circumstances. Any such accommodation is at our discretion and does not establish a precedent for future requests.
All content on the Site, including but not limited to text, graphics, images, audio recordings, video, courses, training materials, written content, branding, logos, and the Site's overall design (collectively, "Content"), is owned by or licensed to Heather Hickson and is protected by copyright, trademark, and other intellectual property laws.
You may view publicly available Content for personal, non-commercial use. If you purchase a course or product, you may access the Content for your own personal, non-commercial use only. You may not:
Copy, reproduce, distribute, or republish any Content
Sell, sublicense, lease, or transfer any Content
Modify or create derivative works of any Content
Use any Content for commercial purposes without our prior written consent
Remove any copyright, trademark, or proprietary notices
Use the Content to train any artificial intelligence or machine learning models
Any unauthorized use terminates your right to use the Content immediately.
If you post comments, testimonials, messages, or other content on the Site, in community areas, or via communications with us ("User Content"), you retain ownership but grant us a non-exclusive, royalty-free, worldwide, perpetual, sublicensable license to use, reproduce, modify, publish, and distribute that content in connection with the Site, the Services, and our marketing and promotional activities.
You represent and warrant that any User Content you submit is your original work, does not infringe the rights of any third party, and complies with these Terms.
You agree not to:
Use the Site or Services for any unlawful purpose
Post content that is defamatory, abusive, harassing, threatening, obscene, or invasive of privacy
Impersonate any person or entity
Interfere with or disrupt the Site, Services, or servers
Attempt to gain unauthorized access to the Site, Services, or other users' accounts
Use any automated means (bots, scrapers, etc.) to access the Site without our prior written consent
Collect or harvest information about other users
Use the Site or Services to send spam or unsolicited communications
Use the Content to develop competing products or services
Violate any applicable law or regulation
We reserve the right to remove content and terminate accounts that violate these Terms.
THE SITE, SERVICES, AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS. YOU USE THE SITE AND SERVICES AT YOUR OWN RISK.
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING ANY OUTCOMES, RESULTS, OR BENEFITS YOU MAY OR MAY NOT EXPERIENCE FROM USING THE SERVICES. ANY TESTIMONIALS REFLECT INDIVIDUAL EXPERIENCES AND ARE NOT A GUARANTEE OF YOUR RESULTS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HEATHER HICKSON, ELEVATE HEALTH + WELLNESS LLC, OR THEIR OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, WHETHER BASED IN CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Heather Hickson, Elevate Health + Wellness LLC, and our officers, directors, employees, agents, and affiliates from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your use or misuse of the Site or Services; (c) your User Content; or (d) your violation of any law or third-party rights.
The Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of those third parties. Your use of third-party sites is at your own risk and subject to their terms.
If you believe that any content on the Site infringes your copyright, please send a written notice in accordance with the Digital Millennium Copyright Act (DMCA) to:
Heather Hickson Attn: DMCA / Copyright PO Box 4541 Cave Creek, Arizona 85327 Email: [email protected]
Your notice should include: (a) a description of the copyrighted work claimed to be infringed; (b) the location on the Site where the alleged infringement is occurring; (c) your contact information; (d) a statement that you have a good faith belief that the use is not authorized; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature.
We may suspend or terminate your access to the Site or Services at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Site and Services ends immediately. Sections that by their nature should survive termination (including Sections 7, 8, 10, 11, 12, 14, 15, 17, 19, 20, 21, and 23) will survive.
We may update these Terms at any time. The updated version will be indicated by the "Last Updated" date at the top of this page. Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Subject to Section 19 (Binding Arbitration), any legal action shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of those courts.
The Site and Services are operated from the United States. If you access the Site or Services from outside the United States, you are responsible for complying with the laws of your jurisdiction. We make no representation that the Content is appropriate or available for use in any particular location.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Site or Services (a "Dispute") that cannot be resolved through informal discussion will be resolved by binding individual arbitration administered by JAMS in accordance with its Streamlined Arbitration Rules and Procedures, as modified by these Terms. The arbitration will take place in Maricopa County, Arizona, or by remote means if both parties agree.
THE ARBITRATOR'S DECISION IS FINAL AND BINDING. NEITHER PARTY HAS THE RIGHT TO LITIGATE A DISPUTE IN COURT OR TO HAVE A JURY TRIAL, EXCEPT THAT EITHER PARTY MAY BRING A CLAIM IN SMALL CLAIMS COURT IF IT QUALIFIES UNDER THAT COURT'S JURISDICTION AND PROCEDURES.
This arbitration agreement does not preclude either party from seeking provisional remedies (including injunctive relief) from a court of competent jurisdiction in aid of arbitration or to protect intellectual property rights.
YOU AND HEATHER HICKSON AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
You acknowledge that your breach of these Terms (in particular, regarding intellectual property, confidentiality, or unauthorized access) may cause irreparable harm to us for which monetary damages would be inadequate. Accordingly, we are entitled to seek injunctive or other equitable relief from any court of competent jurisdiction, in addition to any other remedies available.
a. Entire Agreement. These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding the Site and Services.
b. Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
c. Waiver. Our failure to enforce any provision of these Terms is not a waiver of that or any other provision.
d. Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms freely.
e. No Agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and us.
f. Headings. Section headings are for convenience only and have no legal effect.
If you have questions about these Terms, please contact us:
Email: [email protected]
Mail:
Heather Hickson
Attn: Legal
PO Box 4541
Cave Creek, Arizona 85327